{"id":2183,"date":"2025-12-20T08:47:50","date_gmt":"2025-12-20T08:47:50","guid":{"rendered":"https:\/\/xibalbadiversmx.com\/?page_id=2183"},"modified":"2026-09-25T14:13:21","modified_gmt":"2026-09-25T14:13:21","slug":"contact","status":"publish","type":"page","link":"https:\/\/xibalbadiversmx.com\/de\/contact\/","title":{"rendered":"Kontakt"},"content":{"rendered":"<p><!-- Contact: designed page body (template: Elementor Full Width, so the H1 lives in the hero). The form is Gravity Forms form 2 (shortcode on its own line). Styles: xd-pages.css. --><\/p>\n<div class=\"xd-page xd-page--hub xd-page--service xd-page--contact\">\n<header class=\"xd-hub-hero\"><img fetchpriority=\"high\" src=\"https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/DSC7084-1024x709.webp\" srcset=\"https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/DSC7084-768x531.webp 768w, https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/DSC7084-1024x709.webp 1024w, https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/DSC7084-1536x1063.webp 1536w, https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/DSC7084-scaled.webp 1920w\" sizes=\"100vw\" alt=\"Green sea turtle over a reef in violet-toned light, Riviera Maya\" width=\"1920\" height=\"1328\" fetchpriority=\"high\" decoding=\"async\"><\/p>\n<div class=\"xd-hub-hero__inner\">\n<p class=\"xd-eyebrow\">We reply the same day<\/p>\n<h1>Contact Xibalba Divers MX<\/h1>\n<p class=\"xd-hub-hero__lead\"><strong>Questions, availability or a plan for your dive days.<\/strong> Send us a message below or on WhatsApp and Humann answers the same day, in English, German or Spanish.<\/p>\n<p class=\"xd-hub-hero__cta\"><a class=\"xd-btn xd-btn--light\" href=\"\/quick-booking\/\">Check availability<\/a> <a class=\"xd-btn xd-btn--outline-light\" href=\"https:\/\/wa.me\/529841779735\" rel=\"noopener\">WhatsApp us<\/a><\/p>\n<p class=\"xd-hub-hero__caption\">A green sea turtle over the reef off Playa del Carmen.<\/p>\n<\/div>\n<\/header>\n<div class=\"xd-wrap\">\n<div class=\"xd-stats xd-stats--overlap\">\n<div class=\"xd-stat\"><span class=\"xd-stat__label\">Reply<\/span><span class=\"xd-stat__value\">Same day<\/span><span class=\"xd-stat__note\">WhatsApp or email<\/span><\/div>\n<div class=\"xd-stat\"><span class=\"xd-stat__label\">Languages<\/span><span class=\"xd-stat__value\">3<\/span><span class=\"xd-stat__note\">English, German, Spanish<\/span><\/div>\n<div class=\"xd-stat\"><span class=\"xd-stat__label\">Base<\/span><span class=\"xd-stat__value\">Playacar<\/span><span class=\"xd-stat__note\">Playa del Carmen<\/span><\/div>\n<div class=\"xd-stat\"><span class=\"xd-stat__label\">Pickups<\/span><span class=\"xd-stat__value\">In Playa<\/span><span class=\"xd-stat__note\">on cenote days<\/span><\/div>\n<div class=\"xd-stat\"><span class=\"xd-stat__label\">Cancellation<\/span><span class=\"xd-stat__value\">48 hours<\/span><span class=\"xd-stat__note\">full refund before then<\/span><\/div>\n<\/div>\n<div class=\"xd-trust\">\n<div class=\"xd-trust__logos\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2025\/02\/padi_logo.webp\" alt=\"PADI Dive Center\" loading=\"lazy\" width=\"886\" height=\"464\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2025\/02\/shields-sdi-tdi.webp\" alt=\"SDI and TDI certified dive center\" loading=\"lazy\" width=\"1226\" height=\"600\"><\/div>\n<p><strong>Small groups, guided by Humann, no hidden costs.<\/strong> Based in Playacar, Playa del Carmen. <a href=\"https:\/\/www.google.com\/maps?cid=17538914797093747387\" rel=\"noopener\">Read our Google reviews<\/a><\/p>\n<div class=\"xd-trust__badge\"><script defer async src=\"https:\/\/cdn.trustindex.io\/loader.js?57f1f3c82da0136c26065fee7ec\"><\/script><\/div>\n<\/div>\n<div class=\"xd-layout\">\n<div class=\"xd-main\">\n<section class=\"xd-contact-form\">\n<p class=\"xd-eyebrow\">Send us a message<\/p>\n<h2>Tell us what you want to dive<\/h2>\n<p>Four quick steps, and we reply the same day by WhatsApp or email.<\/p>\n<p><script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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class='gform_page ' data-js='page-field-id-0' >\n\t\t\t\t\t<div class='gform_page_fields'><div id='gform_fields_2' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_2_61\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_61'><span class='gform-field-label__text'>Comments<\/span><\/label><div class='ginput_container'><input name='input_61' id='input_2_61' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_2_61'>Dieses Feld dient zur Validierung und sollte nicht ver\u00e4ndert werden.<\/div><\/div><div id=\"field_2_1\" class=\"gfield gfield--type-html gfield--input-type-html title gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >Have a question or want to check availability? Send us a quick message and we\u2019ll get back to you as soon as possible by WhatsApp or email.\n<\/div><div id=\"field_2_18\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-full gf_address field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_18'><span class='gform-field-label__text'>What\u2019s your email address?<\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_18' id='input_2_18' type='email' value='' class='large'   placeholder='What\u2019s your email address?'  aria-invalid=\"false\"  \/>\n                        <\/div><\/div><\/div>\n                    <\/div>\n                    <div class='gform-page-footer gform_page_footer top_label'>\n                         <button type='button' id='gform_next_button_2_49' class='gform_next_button gform-theme-button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='next' >Next<\/button> \n                    <\/div>\n                <\/div>\n                <div id='gform_page_2_2' class='gform_page' data-js='page-field-id-49' style='display:none;'>\n                    <div class='gform_page_fields'>\n                        <div id='gform_fields_2_2' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_2_19\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full title gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >Tell us your name so we can get back to you.<\/div><div id=\"field_2_20\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gf_address first_name field_sublabel_below gfield--no-description 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gform_page_footer top_label'>\n                        <button type='button' id='gform_previous_button_2_51' class='gform_previous_button gform-theme-button gform-theme-button--secondary button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='previous' >\u3031<\/button> <button type='button' id='gform_next_button_2_51' class='gform_next_button gform-theme-button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='next' >Next<\/button> \n                    <\/div>\n                <\/div>\n                <div id='gform_page_2_4' class='gform_page' data-js='page-field-id-51' style='display:none;'>\n                    <div class='gform_page_fields'>\n                        <div id='gform_fields_2_4' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_2_24\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full title gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >Submit your request and we\u2019ll message you on WhatsApp or email shortly.<\/div><div id=\"field_2_60\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_60'><span class='gform-field-label__text'>Message<\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_60' id='input_2_60' class='textarea large'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><\/div><\/div>\n        <div class='gform-page-footer gform_page_footer top_label'><button type='submit' id='gform_previous_button_2' class='gform_previous_button gform-theme-button gform-theme-button--secondary button' 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Cozumel, a course or cave diving<\/li>\n<li>Where you are staying, so we can plan the pickup or meeting point<\/li>\n<\/ul>\n<\/section>\n<section>\n<p class=\"xd-eyebrow\">Where we are<\/p>\n<h2>Our base in Playacar<\/h2>\n<p><strong>Av Balamcanch\u00e9 Manzana 30 Lote 2C, Playacar, 77710 Playa del Carmen.<\/strong> Reef mornings meet here at 08:00; the Cozumel trip meets at Coco Beach in Playa at 08:00. On cenote days we pick up in Playacar and downtown Playa del Carmen.<\/p>\n<p><a href=\"https:\/\/www.google.com\/maps?cid=17538914797093747387\" rel=\"noopener\">Open Xibalba Divers MX in Google Maps<\/a><\/p>\n<\/section>\n<\/div>\n<aside class=\"xd-aside\">\n<div class=\"xd-card xd-card--dark\">\n<p class=\"xd-eyebrow\">Talk to us<\/p>\n<p>WhatsApp is the quickest way to reach us. Humann replies the same day, in English, German or Spanish.<\/p>\n<dl class=\"xd-details xd-details--dark\">\n<div>\n<dt>WhatsApp<\/dt>\n<dd><a href=\"https:\/\/wa.me\/529841779735\" rel=\"noopener\">+52 984 177 9735<\/a><\/dd>\n<\/div>\n<div>\n<dt>Email<\/dt>\n<dd><a href=\"mailto:info@xibalbadiversmx.com\">info@xibalbadiversmx.com<\/a><\/dd>\n<\/div>\n<div>\n<dt>Base<\/dt>\n<dd>Playacar, Playa del Carmen<\/dd>\n<\/div>\n<\/dl>\n<p><a class=\"xd-btn xd-btn--light\" href=\"\/quick-booking\/\">Check availability<\/a> <a class=\"xd-btn xd-btn--outline-light\" href=\"https:\/\/wa.me\/529841779735\" rel=\"noopener\">WhatsApp us<\/a><\/p>\n<\/div>\n<div class=\"xd-card\">\n<p class=\"xd-eyebrow\">Good to know<\/p>\n<h3>Before you book<\/h3>\n<ul class=\"xd-check\">\n<li>Full refund for cancellations at least 48 hours ahead<\/li>\n<li>A no show loses the deposit<\/li>\n<li>If the weather cancels a dive, you choose another day or a refund<\/li>\n<li>Pickups in Playacar and downtown Playa del Carmen on cenote days<\/li>\n<\/ul>\n<\/div>\n<\/aside>\n<\/div>\n<section class=\"xd-qa\" id=\"questions\">\n<div class=\"xd-qa__head xd-head\">\n<p class=\"xd-eyebrow\">Good to know<\/p>\n<h2>Contact and booking questions<\/h2>\n<p class=\"xd-qa__lead\">What divers ask before they get in touch.<\/p>\n<\/div>\n<ul class=\"xd-qa__grid\">\n<li class=\"xd-qa__item\">\n<h3>How fast do you reply?<\/h3>\n<p>The same day, by WhatsApp or email. WhatsApp is the quickest way to reach us.<\/p>\n<\/li>\n<li class=\"xd-qa__item\">\n<h3>What should I include in my message?<\/h3>\n<p>Your dates, the number of divers, your certification level, when you last dived and what you would like to do. With that we can suggest the right sites and confirm availability in one reply.<\/p>\n<\/li>\n<li class=\"xd-qa__item\">\n<h3>Can I book directly?<\/h3>\n<p>Yes. The <a href=\"\/quick-booking\/\">quick booking form<\/a> asks for the essentials, and we confirm the day, the meeting point and the price the same day.<\/p>\n<\/li>\n<li class=\"xd-qa__item\">\n<h3>Where is your base?<\/h3>\n<p>Av Balamcanch\u00e9 Manzana 30 Lote 2C, Playacar, 77710 Playa del Carmen. Reef mornings meet at the base at 08:00 and the Cozumel trip at Coco Beach at 08:00.<\/p>\n<\/li>\n<li class=\"xd-qa__item\">\n<h3>Do you pick up from my hotel?<\/h3>\n<p>On cenote days we pick up in Playacar and downtown Playa del Carmen. Staying in Puerto Aventuras, Tulum or Canc\u00fan, you come to Playa for the start of the day.<\/p>\n<\/li>\n<li class=\"xd-qa__item\">\n<h3>What is your cancellation policy?<\/h3>\n<p>Full refund for cancellations made at least 48 hours in advance; a no show loses the deposit. If the weather cancels a dive, you choose another day or a refund.<\/p>\n<\/li>\n<li class=\"xd-qa__item\">\n<h3>Which languages do you speak?<\/h3>\n<p>English, German and Spanish.<\/p>\n<\/li>\n<\/ul>\n<\/section>\n<section class=\"xd-cta\">\n<div class=\"xd-wrap\">\n<div>\n<p class=\"xd-eyebrow\">Next step<\/p>\n<h2>Ready to plan your dives?<\/h2>\n<p>Send your dates and your certification and Humann replies the same day with a plan, in English, German or Spanish.<\/p>\n<\/div>\n<div class=\"xd-cta__buttons\"><a class=\"xd-btn xd-btn--light\" href=\"\/quick-booking\/\">Check availability<\/a> <a class=\"xd-btn xd-btn--outline-light\" href=\"https:\/\/wa.me\/529841779735\" rel=\"noopener\">WhatsApp us<\/a><\/div>\n<\/div>\n<\/section>\n<section class=\"xd-more\">\n<p class=\"xd-eyebrow\">Keep exploring<\/p>\n<h2>Plan your dives<\/h2>\n<div class=\"xd-more__grid\"><a class=\"xd-more__card\" href=\"\/cenotes-del-carmen-and-the-riviera-maya\/\"><img loading=\"lazy\" src=\"https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/Copy-of-IMG_7648-1024x768.webp\" srcset=\"https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/Copy-of-IMG_7648-768x576.webp 768w, https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/Copy-of-IMG_7648-1024x768.webp 1024w, https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/Copy-of-IMG_7648-1536x1152.webp 1536w, https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/Copy-of-IMG_7648-scaled.webp 1920w\" sizes=\"auto, (max-width: 767px) 100vw, 360px\" alt=\"Diver silhouetted in light beams inside a cenote\" width=\"1920\" height=\"1440\" loading=\"lazy\" decoding=\"async\"><span class=\"xd-more__body\"><span class=\"xd-more__tag\">Cavern dives<\/span><span class=\"xd-more__title\">Cenote diving in Playa del Carmen<\/span><span class=\"xd-more__text\">Nine guided routes, from 3,000 MXN for two dives.<\/span><\/span><\/a><a class=\"xd-more__card\" href=\"\/fun-dives\/\"><img loading=\"lazy\" src=\"https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/DSC7102-1024x768.webp\" srcset=\"https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/DSC7102-768x576.webp 768w, https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/DSC7102-1024x768.webp 1024w, https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/DSC7102-1536x1152.webp 1536w, https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/DSC7102-scaled.webp 1920w\" sizes=\"auto, (max-width: 767px) 100vw, 360px\" alt=\"Green sea turtle swimming over a reef in the Riviera Maya\" width=\"1920\" height=\"1440\" loading=\"lazy\" decoding=\"async\"><span class=\"xd-more__body\"><span class=\"xd-more__tag\">Reef mornings<\/span><span class=\"xd-more__title\">Fun dives in Playa del Carmen<\/span><span class=\"xd-more__text\">Two tank mornings on the home reefs, 2,200 MXN per diver.<\/span><\/span><\/a><a class=\"xd-more__card\" href=\"\/diving-courses-playa-del-carmen\/\"><img loading=\"lazy\" src=\"https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/GOPR0649_1626560860240-1024x768.webp\" srcset=\"https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/GOPR0649_1626560860240-768x576.webp 768w, https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/GOPR0649_1626560860240-1024x768.webp 1024w, https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/GOPR0649_1626560860240-1536x1152.webp 1536w, https:\/\/xibalbadiversmx.com\/wp-content\/uploads\/2026\/01\/GOPR0649_1626560860240-scaled.webp 1920w\" sizes=\"auto, (max-width: 767px) 100vw, 360px\" alt=\"Diver exploring the Mama Vina wreck near Playa del Carmen\" width=\"1920\" height=\"1440\" loading=\"lazy\" decoding=\"async\"><span class=\"xd-more__body\"><span class=\"xd-more__tag\">Learn to dive<\/span><span class=\"xd-more__title\">Diving courses<\/span><span class=\"xd-more__text\">Open Water to Divemaster, PADI or SDI, in three languages.<\/span><\/span><\/a><\/div>\n<\/section>\n<\/div>\n<\/div>\n<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"ContactPage\", \"@id\": \"https:\/\/xibalbadiversmx.com\/contact\/#contactpage\", \"url\": \"https:\/\/xibalbadiversmx.com\/contact\/\", \"name\": \"Contact Xibalba Divers MX\", \"description\": \"Contact Xibalba Divers MX to book scuba diving, cenotes, shark dives and courses in Playa del Carmen and the Riviera Maya. 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Check availability WhatsApp us A green sea turtle over the reef off Playa del Carmen. 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